Terms and conditions of sale
Romeo Ferraris s.r.l.
Terms and conditions of sale of the Products appearing on romeoferraris.com internet website
The Products appearing on romeoferraris.com internet website may be purchased directly by contacting Romeo Ferraris s.r.l. at the e-mail address email@example.com. This will allow you to check whether the selected Product(s) are actually available, and define all the Product details in your purchase order.
The purchase of the Product(s) is successfully completed once the Customer receives the order confirmation – also issued per e-mail – by Romeo Ferraris s.r.l..
Prices and features of the Products appearing on romeoferraris.com internet website
The prices provided on romeoferraris.com are regularly updated and are the only prices applicable to the Products, thus replacing any other prices previously provided.
Unless specified otherwise, the Product prices provided on romeoferraris.com are VAT- exclusive.
The acceptance of a Customer’s purchase order by Romeo Ferraris is subject to Product availability.
Thus, if a Product is listed as “in stock” on the website, this may not reflect the actual availability of such Product, given that multiple, simultaneous online purchase orders by different Customers are possible. If two or more Customers place simultaneous orders of the same Product, Romeo Ferraris will process them in the same chronological order as they were placed. Such procedure is also applied to waiting lists for Products that are temporarily unavailable due to stock shortage.
The Product features and details (including technical specifications) of the items appearing on romeoferraris.com or on connected social networks are provided directly by manufacturers. Thus, Romeo Ferraris assumes no responsibility for inaccurate and/or incomplete information.
The Product images displayed on romeoferraris.com or on connected social networks managed by Romeo Ferraris s.r.l. are faithful representations of the Products; however, they should only be intended as a non-binding general indication.
Before completing and submitting a purchase order, Customers should therefore check with Romeo Ferraris s.r.l. to make sure the desired Product (including its features and details/technical specifications, provided by the manufacturer) meets their requirements and is actually available.
Right to cancel
A buyer’s right to cancel means that he/she can decide – even without specifying a particular reason and without incurring penalty fees – to return the purchased Product and obtain a refund (net of any shipping costs, which must in any case be borne by the Customer).
Customers may exercise their right to cancel by sending a written notice by registered letter with returned receipt – within 14 (fourteen) days from receipt of the purchased Product(s) – to the following address: Romeo Ferraris s.r.l., Via Lambro 33, 20090 Opera (MI).
Customers shall have to return the purchased Product(s) to Romeo Ferraris s.r.l. at the same address specified above, without undue delay and in any case within 14 (fourteen) days from receipt by Romeo Ferraris s.r.l. of the Customer’s notice of cancellation.